1111k Privacy Policy
Your personal information is completely safe with us. This policy clearly describes how 1111k collects, processes, and protects your data.
Introduction and Scope
1111k (referred to hereinafter as "we", "us", or "the platform") operates a secure and transparent online gaming service for users in Bangladesh. This privacy policy describes what personal information we collect through our website 1111k.cam, why we collect it, and how we use and store that information.
This policy applies to all registered and unregistered users who use our services. By opening an account on 1111k or using any of our services, you fully accept the terms set out in this privacy policy.
We may update this policy from time to time as needed. For significant changes, we will post a notice on the website and update the date at the top of the policy. Continued use of the service will be taken as your agreement to those changes.
What Information We Collect
1111k collects only the information necessary to operate our services properly, keep your account secure, and meet legal obligations.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — minimum 21 years)
- Mobile number and email address (for communication and account security)
- National ID (NID) or other government-issued identity document details (as part of the KYC process)
- Payment details such as bKash, Nagad, Rocket account numbers or bank account information
- Information provided when contacting our support team
2.2 Automatically Collected Information
- IP address and device identifiers
- Browser type, operating system, and device type
- Page views, session duration, and click history
- Data obtained from cookies and similar tracking technologies
- Transaction history and game activity information
2.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may sometimes collect information from trusted third-party organizations (payment processors or identity verification service providers). This information is used solely to ensure security and compliance.
Purpose of Data Use
1111k uses your personal information only for the following legitimate purposes:
- Account Management: Creating, verifying, and keeping your account secure.
- Financial Transaction Processing: Processing deposits, withdrawals, and bonuses.
- Customer Support: Resolving your questions and complaints.
- Security and Fraud Prevention: Preventing unauthorized account access and fraudulent activity.
- Legal Compliance: Adhering to applicable laws and regulatory requirements.
- Responsible Gaming: Implementing the responsible gaming policy and monitoring the risk of excessive gambling.
- Service Improvement: Enhancing user experience and platform functionality.
- Communication: Sending important account updates and security-related notifications.
We do not sell, lease, or exchange your information with any third party. Your information is never used for commercial purposes.
Cookies and Tracking Technologies
1111k uses cookies to operate the website properly and improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.
4.1 Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — the service will not function without these.
- Functional Cookies: To remember language and preference settings.
- Analytical Cookies: To collect website usage statistics and improve the service.
4.2 Cookie Controls
You can control or disable cookies from your browser settings. Please note that disabling essential cookies may cause some parts of our service to not work properly.
Data Sharing and Disclosure
1111k never sells or leases your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 With Service Partners
Only the necessary information is shared with partners who provide payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical services. These partners operate under strict confidentiality agreements and may not use the information without our instructions.
5.2 Legal Obligations
We are required to disclose information when necessary under a court order, a lawful request from law enforcement, or regulatory requirements.
5.3 Security Protection
Information may be provided to investigative authorities as needed to prevent fraud, money laundering, or other illegal activity.
5.4 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will provide advance notice and the new owner will be required to comply with this privacy policy.
Data Security Measures
The security of your information is 1111k's top priority. We apply industry-standard technical and administrative measures:
- SSL/TLS Encryption: All data transfers between the website and server are encrypted.
- Password Hashing: Your password is never stored directly — only a one-way cryptographic hash is stored.
- Access Controls: Only authorized staff can access user information within the necessary limits.
- Regular Security Audits: Periodic reviews are conducted to identify system vulnerabilities.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
Transmitting information over the internet is not entirely risk-free and no method can guarantee 100% security. However, we are committed to ensuring the highest level of protection.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
- Account Information: For as long as the account is active, and for a defined period after closure as required by law.
- Financial Transaction Records: For the period required under anti-money laundering regulations.
- Cookie Data: For the duration defined by the type of cookie — typically 30 days to 1 year.
- Support Communication Records: For a defined period after the issue is resolved.
After the defined retention period, information is securely deleted or fully anonymized.
Your Data Rights
As a user of 1111k, you have certain important rights regarding your own information:
8.1 Right to Access
You may request at any time to see what information we hold about you. We will provide that information within a reasonable time.
8.2 Right to Rectification
If you believe your information is incorrect or incomplete, you can contact our support team to have it corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Object to Processing
You may object at any time to your information being processed for marketing communications. The option to opt out of such communications is available in your account settings.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact us: [email protected] — or through the live chat on the site.
Protection of Minors
1111k's services are intended solely for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Age verification is in place during the registration process, and an account is not activated unless age is confirmed through identity documentation.
If we become aware that information from a minor has been collected in error, that information will be deleted immediately and the associated account will be closed.
Third-Party Links and Services
Our platform may contain links to payment gateways, game providers, and other third-party services. These third-party organizations have their own privacy policies, and their data collection and use practices are outside the control of 1111k.
Our game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi follow their own data collection and processing policies for their services. We are not responsible for the privacy practices of these organizations.
You are advised to read the privacy policy of any third-party service before using it.
International Data Transfers
1111k's servers and processing facilities may be located in various countries. If your information is transferred outside Bangladesh, we ensure that:
- Adequate data protection measures are in place in the receiving country.
- Effective data protection agreements are in force with third-party organizations.
- All transfers are encrypted via SSL/TLS technology.
Policy Changes and Updates
We may occasionally change or update this privacy policy. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.
For significant changes, we will notify registered users in advance via email or through a notice on the website.
Continued use of the service after a revised policy is published will be taken as your agreement to those changes. If you do not agree to the new policy, you may request that your account be closed.
Contact Us
If you have any questions or comments about this privacy policy, or wish to exercise your data rights, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support in Bengali — available from any page on the site
We generally respond to data-related requests within a reasonable time. Complex requests may take additional time, and we will notify you in such cases.
To learn more about our other policies, see: Terms & Conditions and Responsible Gaming.